Frequently Asked Questions

This page contains answers to common questions handled by your support staff, along with some tips and general instructions that you will find useful and presented here as questions.


Why US?

A full service transfer agency registered with the Securities and Exchange Commission and is a participant of the DWAC-FAST system with DTCC.

Island boasts an innovative paperless processing system for the entire scope of its operations. This allows us to give you the very best of what a transfer agent can offer, and then some.

How can I access my account on your site?

Please use                                                      or                                      to acess your private account directly using your account number and PIN. Please call us for your login. You should have your ID number handy in order for us to verify your identity.

How can I transfer my shares?
Click here for an answer.


What is a Stock Power form and why do I need to transfer my shares?
A legal power of attorney form that transfers the ownership of certain shares of a stock to a new owner. All stock powers, signatures on stock powers, and Signature Medallion Guarantees must be original and not a photocopy.
Click here for more information.


What is a medallion Guarantee?
A medallion guarantee is a stamp provided by a bank or broker that verifies the signature on the stock power is of the rightful owner.
For more about signature guarantees, please visit


Can Island Stock Transfer liquidate or sell my shares?
Since we are not a brokerage firm, Island Stock Transfer cannot liquidate, redeem, or assist you in selling your shares.


How can I replace lost certificate?
Click here for an answer.


How can I remove a legend from my shares?
Click here for answer.